Last Updated: Feb 20, 2022
PLEASE CAREFULLY READ THESE TERMS OF SERVICE BEFORE USING THIS SITE OR ANY OF OUR SERVICES AND APPLICATIONS – BY ACCESSING AND USING OUR SERVICES, YOU CONSENT AND AGREE TO THESE TERMS AND TO DISCLOSURE OF YOUR INFORMATION AS SET FORTH IN OUR PRIVACY POLICY.
These terms and conditions (“Agreement”) apply to WashTeams Inc. (“WASHTEAMS”) website (WashTeams.com), the related WASHTEAMS mobile application and your other use of our related domains, content, products and services (collectively, the “Applications”) as may be offered by WASHTEAMS from time to time in conjunction with provision of or access to laundry services (“Services”). As used in this Agreement, “WASHTEAMS,” “we,” “us,” or “our” shall mean WASHTEAMS. This Agreement supersedes any prior agreements between you and WASHTEAMS.
If you do not agree to the terms of this Agreement you are not authorized to access or use our Applications or Services.
If you are not at least eighteen years of age you are not authorized to use our Applications and Services other than by or through someone of authorized age.
As a condition to this Agreement, you agree that we may, in our sole discretion reasonably modify this Agreement at any time. All modifications will be effective immediately upon posting. Your continued to use our Applications and Services after the posting of any and all modifications constitutes your agreement and consent to such modifications.
WASHTEAMS is an on-demand laundry service that enables users to schedule Services using the WASHTEAMS’ Applications. After scheduling services using the Application, WASHTEAMS or an independent third-party service provider (“Referred Third-Party Contractor”), will provide laundry Services. Referred Third-Party Contractors are not employees of WASHTEAMS and WASHTEAMS simply refers customers to them for performance of laundry errand services.
WASHTEAMS owns all intellectual property relating to our Services and Applications.
Subject to your compliance with the terms of this Agreement, WASHTEAMS grants you a revocable, limited, non-exclusive, non-sub-licensable, non-transferrable license to: (i) access and use the Applications on your personal device solely in connection with your use of the Services.
User Requirements and Conduct
To use the Applications and Services, you must register for and maintain an active personal user Services account (“Account”). Account registration requires you to submit to WASHTEAMS certain personal information, such as your name, address, and mobile phone number, as well as at least one valid credit card. You agree to maintain accurate, complete, and up-to-date information in your Account, review the fees to be charged for your use of the Applications and Services; and you authorize WASHTEAMS and its affiliates to charge your credit card for any and all fees incurred by you for your use of the Applications and Services. Your failure to maintain accurate, complete, and up-to-date Account information, including a valid unexpired credit card on file, may result in your inability to access and use the Applications and Services or WASHTEAMS termination of this Agreement with you without notice. You are responsible for all activity that occurs under your Account, and, as such, you agree to maintain the security and secrecy of your Account username and password at all times.
The Service is not available for use by persons under the age of 18. You may not authorize third parties to use your Account, and you may not allow persons under the age of 18 to use the Applications and Services unless it is through you. You may not assign or otherwise transfer your Account to any other person or entity. You agree to comply with all applicable laws when using the Applications and Services, and you may only use the Applications and Services for lawful purposes. In certain instances, WASHTEAMS or a Referred Third-Party Contractor may require you to provide proof of identity to access or use the Applications and Services, and you agree that you may be denied access or use of the Applications and Services if you refuse to provide proof of identity.
User Representations
You represent and warrant to WASHTEAMS that you will: (a) maintain the security of your user identification, password, and other confidential information relating to your Account; (b) maintain the security, confidentiality, and integrity of all messages and the content that you receive, transmit through or store on the Service; (c) pay all charges resulting from the use of your Account, including but not limited to, unauthorized use of your Account prior to you notifying WASHTEAMS in writing of such unauthorized use and taking steps to prevent its further occurrence by changing your password; (d) comply with the Terms of Service set forth herein; and (e) comply with all applicable U.S. and international laws, statutes, ordinances, rules, regulations, contracts and applicable licenses regarding your use of the Applications and Services. You represent and warrant that you will not submit any content or information that is purposely inaccurate, commit fraud or falsify information in connection with your Account or create multiple Accounts.
Text Messages
By creating an Account, you agree that WASHTEAMS may send you informational text (SMS) messages as part of the normal business operation in conjunction with your use of the Applications and Services or to notify you of Promotional Offers. You may opt-out of receiving text (SMS) messages from WASHTEAMS at any time by sending a request to [email protected]. You acknowledge that opting out of receiving text (SMS) messages may impact your use of the Applications and Services.
Promotional Offers
WASHTEAMS may occasionally, in our sole discretion, create promotional codes that may be redeemed for Service credit or other features or benefits, subject to the terms that WASHTEAMS may establish on a per promotion basis. You agree that: (i) such codes may only be used by the intended audience and purpose, (ii) may not be duplicated, sold, or transferred in any manner or made available to the general public, unless explicitly approved by WASHTEAMS in writing; (iii) exceed or attempt to exceed quantity limits when purchasing offerings or promotions or otherwise using any Account to purchase offerings or promotions for resale or for speculative, false, fraudulent or any other purpose not expressly permitted by the terms of this Agreement and in accord with the terms of a specific offer. Promotional codes: (i) may be disabled by WASHTEAMS at any time for any reason without liability to WASHTEAMS; (ii) are not valid for, or redeemable, for cash; and (iii) may expire prior to your use.
WASHTEAMS reserves the right to withhold or deduct credits or other features or benefits you obtain through the use of promotional offers by you or any other user, in the event WASHTEAMS determines or believes that the use or redemption of the promotion offer was in error, fraudulent, illegal, or in violation of the applicable promotional offer terms or these Terms.
Minimum Charge Per Order and Pricing
WASHTEAMS charges a minimum order price and it is disclosed on the WASHTEAMS price list. The minimum order amount and prices may change from time to time without notification.
Damaged Items
WASHTEAMS follows the standards and policies set forth by the International Fabricare Institute and the Fabricare Industry. We exercise due care in cleaning and processing garments entrusted to us and use such processes, which, in our opinion, are believed to be appropriate to the nature and conditions of each individual garment. Nevertheless, we cannot assume responsibility for inherent weaknesses or defects in materials, which may result in tears or development of small holes in fabric that are not readily apparent prior to processing. We also cannot guarantee against color loss, color bleeding, shrinkage, or against damage to weak and tender fabrics.
You are required to empty all pockets prior to placing laundry for pickup because we cannot be held responsible for damage to your garments from items left in pockets, or for damage to such items (keys, food, gum, markers, etc.). You are also required to prepare your laundry for servicing by removing any loose items (i.e. jewellery, watches, cash) left garments or in bundles of garments. You agree that WASHTEAMS liability with respect to any damaged items shall not exceed ten (10) times our charge for cleaning that garment, regardless of brand or condition. Our Services should not be used for rare, irreplaceable, or unusually valuable or delicate items.
As a condition to using our Applications and Services you agree that WASHTEAMS will not be responsible for damages in excess of $100.00, even if the order costs over $100.00 to process. No single item will not be valued beyond $25.00 for reimbursement.
Lost Items
Please report any missing items from your order to [email protected] within 24 hours of delivery. While WASHTEAMS does not hereby assume responsibility for any claimed missing items WASHTEAMS shall reasonably investigate any lost item claim that is timely reported.
Pick-Up and Delivery
Our goal is to provide a convenient service to our customers and reasonable pick-up and delivery instructions, however, WASHTEAMS is not responsible for any items not personally received by, and personally delivered by a WASHTEAMS employee to a secured or attended location.
Online Communications
We may provide interactive content opportunities in the Applications and Services, including, without limitation, user ratings and reviews (collectively, “User Content”) for the enjoyment and convenience of our customers. In consideration of the ability to User Content, you hereby grant to WASHTEAMS an irrevocable, transferable, paid up, royalty-free, perpetual, non-exclusive worldwide sub-licensable license to use, copy, print, display, modify, edit, remove, publicly perform, translate and create derivative works from and distribute or otherwise use and reproduce User Content and the right to, in WASHTEAMS’s sole option and discretion, publish and attribute such User Content to the user submitting such User Content without further consideration, compensation, attribution, notification or other additional consideration. You also agree to indemnify, defend, and hold WASHTEAMS harmless from any claim or demand, including reasonable attorneys’ fees, made by any party arising out of the User Content that you may submit. WASHTEAMS is not responsible for User Content, but reserves the right to edit or review any User Content that in WASHTEAMS’ discretion is found to be inaccurate, defamatory, offensive or otherwise objectionable No Unlawful or Prohibited Use / Monitoring of Applications and Services
By using and accessing the Applications and Services, you agree that you will not use the Applications and Services for any unlawful purpose or engage in any use prohibited by this Agreement. You further agree that you will not use the Applications and Services in any manner that could damage, disable, overburden or impair any WASHTEAMS server, or the network(s) connected to any WASHTEAMS server, or interfere with any other party’s use and enjoyment of the Applications and Services. You may not attempt, through any means, to gain unauthorized access to any part of the Applications and Services, other account, computer system or network connected to any WASHTEAMS server. WASHTEAMS reserves the right, in its sole discretion, to monitor any and all use of the Services and Applications.
Violators of the Agreement
WASHTEAMS reserves the right to seek all remedies available at law and in equity for violations of this Agreement, including the right in its discretion to block a particular user and/or internet address from access to the Services and Applications.
You understand that use of the Applications and Services may result in payments by you for the services you receive (“Charges”). After your order is picked up from the Launderer, WASHTEAMS will process payment of the applicable Charges, using the preferred payment method designated in your Account, and will send you a receipt by email.
Charges will be inclusive of applicable taxes where required by law. Charges paid by you are final and non-refundable unless otherwise determined by WASHTEAMS. Any request for lower Charges or disagreement with the Charges should be addressed to WASHTEAMS by contacting [email protected].
We reserve the right to establish, remove and/or revise Charges for any or all aspects of the Applications and Services at any time in our sole discretion.
WASHTEAMS may from time to time provide certain users with promotional offers and discounts that may result in different Charges for the same or similar Services to other users. You agree that unless such promotional offers and discounts are expressly made available to you, they shall have no bearing on your use of the Applications and Services or the Charges applied to you.
DISCLAIMER
WASHTEAMS APPLICATIONS AND SERVICES ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, WASHTEAMS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR REPRESENTATIVES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED WITH RESPECT TO THE SERVICES AND APPLICATIONS, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IT IS THE USER’S RESPONSIBILITY TO CAREFULLY INSPECT ANY SERVICE OR PRODUCT YOU PURCHASE THROUGH OUR APPLICATIONS TO DETERMINE APPROPRIATENESS FOR YOUR USE. WE DO NOT REPRESENT OR WARRANT THAT THE APPLICATIONS WILL FUNCTION UNINTERRUPTED OR ERROR-FREE. WASHTEAMS DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE SERVICES AND YOU (AND NOT WASHTEAMS) ASSUMES THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. TO THE EXTENT THAT APPLICABLE LAW MAY NOT PERMIT THE EXCLUSIONSOF THE WARRANTIES SET FORTH ABOVE, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
LIMITATION OF LIABILITY
Under no circumstances, including, but not limited to, negligence, shall WASHTEAMS or its officers, directors, employees, agents or representatives be liable to you or any third party for any special, consequential, incidental, direct, indirect, or punitive damages or any other loss or injury that result from the use of, or the inability to use, the Applications and Services, even if WASHTEAMS or an authorized representative has been advised of the possibility of such damages. In no event shall WASHTEAMS have any liability for any damages, losses and other causes of action (whether in contract, tort (including, but not limited to, negligence), or otherwise for accessing or using the Applications and Services or engaging the services of or purchasing product(s) of a third party through or after accessing the Applications and Services.
These limitations do not purport to limit liability that cannot be excluded under the law in the jurisdiction of this Agreement.
USE OF LINKS
The Applications may contain links to other websites and services, which are developed, sponsored and/or maintained by third parties.
We do not review, monitor, operate, or control any such third-party website/services accessible through these links, and is not responsible for the content available on or through such third-party websites/services. By providing access to the linked websites/services, WASHTEAMS is not recommending or endorsing the products or services provided by the sponsor or owner of those websites/services. We make no guarantees, representations, or warranties as to, and shall have no liability for, any electronic content delivered by any third party, including, without limitation, the accuracy or subject matter of any electronic content, or the use of any personal information you provide to any such website/services. You acknowledge and agree that use of such links is entirely at your own risk. We reserve the right to discontinue links to any other website at any time and for any reason.
INDEMNITY
To the fullest extent permitted by law, you agree to indemnify and hold WASHTEAMS and its officers, directors, employees and agents, harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys’ fees), arising out of or in connection with: (i) your use of the Applications and Services; (ii) your breach or violation of any of this Agreement; (iii) WASHTEAMS’s use of your User Content; or (iv) your violation of the rights of any third party.
The terms, conditions and policies contained in this Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to any principles of conflicts of law, and all claims, disputes or disagreements which may arise out of the interpretation, performance or in any way relating to your use of the Applications and Services, shall be submitted exclusively to the jurisdiction of the State or federal courts located in the County of Placer in the State of California. You acknowledge and agree that you will irrevocably consent and submit to the exclusive personal jurisdiction of those courts for the purpose of litigating any such action and you irrevocably waive any jurisdictional, venue or inconvenient forum objections to such court. Any waiver by WASHTEAMS of any provision of this Agreement must be in writing.
NOTICE
WASHTEAMS may give notice by means of a general notice on the Applications, electronic mail to your email address in your Account, or by written communication sent by first class mail to your address in your Account. Such notice shall be deemed given upon the expiration of 48 hours after mailing (if sent by first class mail) or 12 hours after sending (if sent by email). You may give notice to WASHTEAMS, with such notice deemed given when received by WASHTEAMS, at any time by first class mail to WASHTEAMS at 2260 Del Paso Blvd. #200, Sacramento, CA 95834.
ADDITIONAL TERMS AND CONDITIONS
WASHTEAMS may assign this Agreement without your consent to an affiliate, successor in interest, or assign including but not limited to any (i) acquirer of WASHTEAMS’ equity, business, or assets; or (iii) a successor by merger. No joint venture, partnership, employment, or agency relationship exists between you and WASHTEAMS, or between WASHTEAMS and any Referred Third-Party Contractor as a result of this Agreement, or use of the Applications and Services. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law. WASHTEAM’s failure to enforce any right or provision in this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by WASHTEAMS in writing.
